Reviews

Karen Goodman
Google review 9/5/2024

These guys are the best, my daughter had a reoccuring issue with her vehicle just loosing power while she was driving. After 3 different shops including the dealership of the vehicle and over $1,500 and no answer. A friend told me about Shepherd Auto. I called and Scott explained their process for analysis and the cost. They went over the entire vehicle and found the issue. A call from the Scott explained what would have to be done to repair the issue. A detailed print out of all issues found, the recommended solutions with a time and cost was sent to her. Next the granddaughter's car just quit. The vehicle was towed to Shepherd. They called to let me know the vehicle had arrived and they would run their analysis and give me a call. Within hours they sent a complete analysis and cost report. She wasn't able to have everything repaired only the repairs that would get it road ready. When we came to pick up the vehicle Scott had taken the time to prioritize the repairs that she wasn't able to have done at the time in order of their importance. By the way I received the original referral to Shepherd Automotive from another mechanic.

Reply from Business

Thank you, Karen for the excellent review and the 5-star rating!

Terrie Kwilos
Google review 8/22/2024

Called Shepherd Automotive, they got my car in the next day! Thorough diagnostics completed, estimate for repair that day. Repair completed the following day and car back on the road. Excellent customer service! Thank you Ryan. And, received a Thank you card in the mail from Scott!

Reply from Business

Thank you, Terrie for the kind words and excellent review!

DiQuan Peace
Google review 8/8/2024

Scott & the guys are amazing, very professional and they know what they’re doing. Best auto shop in OKC !

Reply from Business

Thank you, DiQuan for the excellent review!

Andrea LaFleur
Google review 8/6/2024

Scott and Ryan were very professional and explained the mechanics of the issue I was having with my car in a way I could understand. They were very patient with me where I was having a difficult time.

Reply from Business

We really appreciate those kind words, Andrea. And thank you for the excellent rating!

Jay Kelly
Google review 7/30/2024

I've taken my vehicles to Shepherd for 15+ years. They are always responsive, communicate well, and operate with high integrity.

Reply from Business

Thank you, Jay for the excellent review.

Dennis Gaines
Google review 7/23/2024

Katy Hawkins
Google review 7/16/2024

Ryan, was fabulous and listens to the full problem, they were quick they got my ac and heater to work after two seasons with neither. Definitely recommended, affordable for what I had done. If extensive work is needed they speak to u first and give options. High recommend

Reply from Business

Thank you, Katy for the excellent review!

Roger Strong
Google review 7/15/2024

Reply from Business

Thank you, Roger for the excellent rating!

Darrell Anderson
Google review 7/8/2024

Reply from Business

Thank you, Darrell for the excellent rating!

Joshua Leach
Google review 7/8/2024

Guys were nice and friendly and inspection was thorough! Got what I wanted done in a timely manner. Will definitely be back if my vehicle has issues.

Reply from Business

Thank you, Joshua for trusting us with your vehicle and for the excellent review!

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