These guys are the best, my daughter had a reoccuring issue with her vehicle just loosing power while she was driving. After 3 different shops including the dealership of the vehicle and over $1,500 and no answer. A friend told me about Shepherd Auto. I called and Scott explained their process for analysis and the cost. They went over the entire vehicle and found the issue. A call from the Scott explained what would have to be done to repair the issue. A detailed print out of all issues found, the recommended solutions with a time and cost was sent to her. Next the granddaughter's car just quit. The vehicle was towed to Shepherd. They called to let me know the vehicle had arrived and they would run their analysis and give me a call. Within hours they sent a complete analysis and cost report. She wasn't able to have everything repaired only the repairs that would get it road ready. When we came to pick up the vehicle Scott had taken the time to prioritize the repairs that she wasn't able to have done at the time in order of their importance. By the way I received the original referral to Shepherd Automotive from another mechanic.
Thank you, Karen for the excellent review and the 5-star rating!
Called Shepherd Automotive, they got my car in the next day! Thorough diagnostics completed, estimate for repair that day. Repair completed the following day and car back on the road. Excellent customer service! Thank you Ryan. And, received a Thank you card in the mail from Scott!
Thank you, Terrie for the kind words and excellent review!
Scott & the guys are amazing, very professional and they know what they’re doing. Best auto shop in OKC !
Thank you, DiQuan for the excellent review!
Scott and Ryan were very professional and explained the mechanics of the issue I was having with my car in a way I could understand. They were very patient with me where I was having a difficult time.
We really appreciate those kind words, Andrea. And thank you for the excellent rating!
I've taken my vehicles to Shepherd for 15+ years. They are always responsive, communicate well, and operate with high integrity.
Thank you, Jay for the excellent review.
Ryan, was fabulous and listens to the full problem, they were quick they got my ac and heater to work after two seasons with neither. Definitely recommended, affordable for what I had done. If extensive work is needed they speak to u first and give options. High recommend
Thank you, Katy for the excellent review!
Thank you, Roger for the excellent rating!
Thank you, Darrell for the excellent rating!
Guys were nice and friendly and inspection was thorough! Got what I wanted done in a timely manner. Will definitely be back if my vehicle has issues.
Thank you, Joshua for trusting us with your vehicle and for the excellent review!