Reviews

I have used Shepherd Automotive for many years and the experience has always been excellent. The technology that is packed into modern cars makes it even more challenging to maintain the vehicle on my own. I avoid dealers at all costs. That said, its imperative to find a repair facility that can out perform the dealerships...Shepherd Automotive is my "go-to" for all repairs that are beyond my abilities .

Coming from someone who doesn’t know much about cars and is then understandably hesitant to go anywhere…please trust Shepherd Automotive! It was fair pricing, Ryan went over everything that they suggested to do and I signed off on what I could afford to do then. I have yet to see any issues with my car. Granted, I didn’t have anything major done. If the need ever did arise, I will come back. I feel safe and respected coming into Shepherd!

Good place

I had been putting off preventive maintenance on my car for some time, and with used cars priced what they are, I decided to get my car "right" with God as it were. A co-worker of mine who is really into cars recommended Shepherd Automotive, and I really enjoyed that every was explained/spelled out/quoted in writing, and I was given the chance to look over everything and approve/disapprove of the work beforehand. All in I am very satisfied and will use them again.

Quick diagnosis, good communication and very friendly. They also inspected the entire vehicle and provided a detailed analysis of everything. Didn't use this as a sales tactic, but rather just provided this as an extra, no-charge service for informative purposes. Would highly recommend and will bring my other fleet vehicles to them if/when they have problems.

Diagnostic repor of repairs needed, replaced windshield wipers, checks for possible leakage from prior water pump service.

Shepherd Automotive is amazing - kind, honest, reliable, super speedy, and trustworthy. I’m so grateful that they fixed my vehicle so quickly!

I took my 2007 Prius to them last week. It had a check engine and red triangle code. I cleared the codes and took it to them to see what the issue was. They charged me $200 to tell me nothing was wrong and that they couldn’t tell anything without the codes. I drove it this weekend and the codes came back. Called them back today and they said that they were going to charge the same $200 to look at it again. They clearly do not care about helping the customer.

They are very quick and responsive.