Reviews

David Thach
Google review 7/5/2024

Shepherd took great care of my 20 year old Mercury. It just had 31,000 miles, but needed its 20 year old fluids flushed and changed, and needed to replace leaking air suspension components, and AC that was not cooling properly. Things work perfectly after the changes.

Reply from Business

Thank you, David for the excellent review!

Cait Danae
Google review 7/3/2024

Want to give a zero star. Wanted me to pay three times more than what the actual real problem was, took it for a second look and almost all the problems they said I needed to fix are not an issue at all and didn’t even find the actual problem that two other places ended up agreeing what the problem was without charging me 200.00. Will never go back again and will tell anyone not to use this place!

Madeline Linehan
Google review 6/23/2024

Reply from Business

Thank you for the excellent rating!

Greg Kent
Google review 6/17/2024

Shepherd Automotive has been my "go to" for over 10 years. They are honest and work hard to continue to earn my business. I have vehicles from a 1999 Ford Ranger to a 2019 Infiniti.....they take of them all; from simple to complex. And they stand behind their work.

Reply from Business

Thank you, Greg for trusting us with all your vehicles and for the excellent review!

Marvin VanBebber
Google review 6/12/2024

I should not have used you all. I didn’t like the experience from the start. Up front payments, half down is the first time I experienced either one of these at a repair shop. Then to receive a list of recommended maintenance items a mile long that had nothing to do with the reason I brought it in. Some of these recommended items were also really questionable due to some of my research. I would also say one of my original reasons for bringing it in was not fixed completley.

K Ivory
Google review 6/11/2024

Excellent experience every time I go to Shepherd Automotive. They are fair in price and honest with their service. I have used Shepherd for over 10 years and recommend them every time ask me for a mechanic.

Reply from Business

Thank you for the excellent rating. We appreciate you putting your trust in us!

Chris Hearn
Google review 5/28/2024

Great experience, fast, friendly and great communication. They were able to get my car in the next day, fix my a/c and it was blowing cold.

Thinh Dinh
Google review 5/23/2024

Fast and knowledgeable in details

Robby Trammell
Google review 5/22/2024

Great service. Fair and honest. They have been our automotive mechanics for years.

Reply from Business

Thank you, Robby for trusting us with your vehicles and thank you for the excellent review!

Steve Skarky, MD
Google review 5/21/2024

Reply from Business

Thank you, Steve for trusting us with your vehicle and thank you for the excellent rating!

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