Google review 6/29/2023Shepherd Automotive has wonderful staff and they do a good job!
Thank you for trusting us with your vehicles.
Google review 6/26/2023Don't trust these guys with your vehicle. My car was making a knocking noise. After running a diagnostic test, I asked them to fix the noise. I Paid them $1200. I picked it up days later they tell me it's fixed. Drive off and it's still knocking. I take it back and they call me the next day and tell me the engines blown. But they got their 1200 dollars. After fixing absolutely nothing!
Mr. Gaines, we have you listed under a different name. But I assume we're talking about your 2005 Ford Expedition. Part of the difficulty of this business is the shop tends to get blamed for neglect. Your car came in with 50% of the oil necessary and 2 years past due on the oil change. By some miracle, we were able to perform some maintenance and get it running correctly again. In actuality the car did leave our shop running great with no noise. The failure occurred two weeks later, after being driven nearly 100 miles and brought with the engine failed. I'm sorry this happened but we had no reason to condemn the engine at the first visit. We have record of performing an oil pressure test after initial service, proving it was within specification. This failure is just a result of bad maintenance. Also worth mentioning, In effort to help in a difficult situation you were not charged for the second round of testing. In actuality, we did everything we could to help you. There is nothing more we could've done for you Mr. Gaines.
Google review 6/16/2023Thank you for your excellent review.
Google review 6/14/2023Thank you for trusting us with your Camry.
Google review 6/9/2023Very courteous and helpful. Thanks for the ride!
Thank you for trusting us with your Pacifica.
Google review 6/7/2023The team at Shepherd Automotive do honest work and can be trusted. Look at Shepherd Automotive before you look anywhere else. you will not be disappointed.
Thank you for your excellent review.
Google review 6/5/2023Thank you for trusting us with your Prius.
Google review 5/22/2023The guys at Shepherd were super helpful, quick, and did the job for much less than another repair shop was asking. Very satisfied!
Google review 5/11/2023Thank you for trusting us with your Murano.
Google review 5/10/2023Shepherd Automotive has a great team of employees, very friendly, helpful and skilled. Prices are reasonable and the work is always excellent.
Thank you for trusting us with your vehicles.
